miabet Platform Privacy Notice

This page describes what we collect when you use miabet and how we keep that data protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place an entry in our sportsbook (Liga 1, Piala AFF, Champions League) or casino games (blackjack, roulette, Aviator, Sweet Bonanza), we collect personal information. We are transparent about what we gather, why we use it, and how we safeguard it.

Our privacy policy applies to all users of miabet, regardless of location. We process data in compliance with applicable laws where we operate. Your data may be stored on servers outside your jurisdiction — we describe where and how below. We do not sell your information to advertisers or marketing firms. We share data only with payment processors, fraud-prevention partners, and legal authorities where required by law.

If you have questions about our privacy practices, contact our support team. We will respond within 30 days.

What Data We Collect on miabet

We collect several categories of data when you use miabet. First, we gather identity information: your legal name, date of birth, email address, phone number, and a copy of your government-issued ID (national ID card, passport, or driving licence). We require this to verify your age and identity and to comply with anti-fraud and local regulatory requirements.

Second, we collect address and payment data. We request proof of address (utility bill, bank statement, or rental agreement) to confirm your location and jurisdiction. We also collect payment method details — for e-wallets like DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, we capture your account reference; for bank transfers (mobile banking, local payment, online payment, e-wallet), we store your account number and bank name. We do not store full card numbers or payment credentials — payment processors handle those securely.

Third, we log account activity: your login times, entries placed in Liga 1 or other sportsbook markets, game play history (Aviator, Sweet Bonanza, blackjack, roulette, Dragon Tiger), deposits and withdrawals, account balance changes, and support interactions. This data helps us prevent fraud, detect suspicious patterns, and resolve disputes. We also collect device information (IP address, browser type, operating system) to track access and security.

How We Use Your Data on miabet

We use your identity and address data to verify your account eligibility, confirm you are the legal age of majority, and check that you are in a supported jurisdiction where miabet services are available. We also use this data to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.

We use payment data to process your deposits and withdrawals, reconcile transactions, and prevent fraud. Your payment processor (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank) sees the transaction details but not your full miabet history. We use activity logs to detect unusual betting patterns, prevent account abuse, and investigate disputed transactions. If you contact our support team with a question about your account, we review your activity history to assist you.

We use device and IP information to identify and block fraudulent access attempts, detect multiple accounts held by the same person, and track security threats. We do not use your data for marketing purposes unless you opt in to receive promotional emails from miabet. You can unsubscribe from promotional emails anytime by clicking the unsubscribe link in any message.

We at miabet use your data only to operate our platform securely, comply with law, and protect your account — never to sell or share with advertisers.

Third-Party Processors and Data Sharing

We share your data with third-party service providers who help us operate miabet. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks mobile banking, local payment, online payment, e-wallet) see your payment information and transaction history. Fraud-detection partners receive your device information, IP address, and betting patterns to identify suspicious activity. Customer-support software vendors may access your email and account history to help resolve your inquiries.

We do not share your data with marketing partners, data brokers, or advertising networks. We do share aggregated, anonymized statistics (for example, "non-specific info of our players access from Jakarta, Surabaya, and Bandung") but never personal information. We may disclose your data to law enforcement or regulators if required by law or court order.

Our servers and databases may be located outside your country. Your data may be transferred to and stored in different jurisdictions. By using miabet, you consent to this transfer and storage. We use encryption and access controls to protect data regardless of location.

Data retention

We keep identity and payment data for seven years after account closure to comply with legal requirements. Activity logs are retained for two years.

Encryption

All data in transit between your device and our servers is encrypted using TLS 1.2 or higher. Stored data is encrypted at rest.

Access controls

Only miabet staff who need access to perform their role can view personal data. All access is logged and audited.

Third-party processors

Payment providers and fraud partners are contractually required to protect your data with the same standards we apply.

Cookies and Similar Technologies

We use cookies to store your login session, remember your preferences (such as language and display settings), and analyze how you navigate miabet. Session cookies are deleted when you log out. Preference cookies may persist for up to 12 months. Analytics cookies help us understand which features are popular (for example, whether users prefer Liga 1 markets or live-dealer games) but do not identify individuals.

We do not use cookies for targeted advertising or to track you across other websites. Third-party analytics services (such as Google Analytics) may place cookies on your device; you can disable these in your browser settings. Disabling analytics cookies does not prevent miabet from functioning, but we cannot track how you interact with our platform.

We use similar tracking technologies such as pixels and local storage to detect fraud and monitor account security. These technologies cannot be disabled without disabling JavaScript in your browser, which would break miabet functionality.

Your Rights on miabet

You have the right to access your personal data. Log into your miabet account and visit your profile page to view your identity, payment methods, and recent activity. If you want a complete export of your data, contact our support team and we will provide a copy within 30 days.

You have the right to correct inaccurate data. If your name, email, or address has changed, update it in your account settings. If you cannot update a field yourself, contact support and we will make the change within five business days.

You have the right to request deletion of your personal data, subject to legal obligations. If you close your miabet account, we retain identity and payment records for seven years to comply with anti-money-laundering regulations. After seven years, we delete your data unless we are legally required to keep it longer.

Jurisdiction and Data Protection Laws

Our services are available only where local law permits. We do not intentionally collect data from users in jurisdictions where online gambling is prohibited. If you access miabet from such a jurisdiction, you do so at your own risk and we reserve the right to close your account and forfeit your balance.

We process data in compliance with applicable laws in the jurisdictions where we operate. If your local jurisdiction has specific data protection requirements (for example, the European Union's General Data Protection Regulation, or GDPR), and you are subject to those requirements, we comply with them. If you are unsure whether miabet is available in your jurisdiction, contact our support team.

If you believe we have mishandled your data or violated your privacy rights, you may escalate your complaint to the relevant authority in your jurisdiction. We will cooperate with any investigation and make corrections if warranted.

Our Privacy Commitment

We at miabet are committed to protecting your privacy. We collect only the data we need to operate securely and comply with law. We do not sell your information. We use encryption, access controls, and regular audits to prevent breaches. We respond to data requests and complaints within 30 days.

We review this privacy policy periodically and update it if our practices change. Major changes will be announced on the miabet dashboard and via email. Continued use of miabet after an update constitutes acceptance of the new policy.

If you have questions or concerns about how we handle your data, our support team is ready to help. You can contact us via email or live chat during business hours. We take your privacy seriously and work to earn your trust every day.